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Paisley Library exterior | Customer Story | A Vibrant Community Hub in Paisley
October 22, 2024
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Challenge
By integrating Bibliotheca products and services, they aimed to modernise their facilities and enhance the overall library experience for customers.
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Solution
Paisley Central Library implemented Bibliotheca's selfCheck 500 and RFID Gate to streamline check-out processes and improve security, providing customers with a seamless and efficient library experience.
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Result
Bibliotheca’s technology has empowered and supported Renfrewshire’s customers to engage with digital technology, making the basic functions of issuing and returning items more accessible to everyone.

In the heart of Paisley, Bibliotheca has partnered with the local library to create a vibrant, modern space that serves a vital hub for the community. This newly modernised library is glowing with knowledge and know-how, offering a range of unique services and support that cater to all ages.

A magical Children’s Area

The children’s area is a standout feature, encompassing many exciting ideas that make the library a place of fun and learning. It boasts a large wooden play structure with tiered seating, a quiet den, a slide, and a climbing wall. Sensory toys are available on the lower level for younger children, all set against an orange cushioned floor. An interactive floor-to-ceiling projector enhances playtime with preloaded games. The computers for children are nestled within a wooden half-boat structure, complete with portholes and a telescope for little ones to explore. A low-level counter at the entrance allows for easy interaction with families as they come and go. This vibrant area has become incredibly popular with families, local nurseries, and schools, making the library a favorite destination for young children.

Paisley Library kids climbing area | Customer Story | A Vibrant Community Hub in Paisley

A space for all ages

The library has seen a significant increase in footfall, especially on Saturdays. The volume and demographic of visitors have changed, with the library now busier and attracting a diverse audience. Teenagers and young adults, who have traditionally been difficult to draw into libraries, naturally flock to the upstairs gallery and the quieter second-floor non-fiction areas. The library’s convenient High Street location makes it a popular stop for university students who appreciate the excellent WIFI. Additionally, there has been a surge in requests from partners and community groups to use the library’s facilities for events and activities.

Paisley Library tory time 2 | Customer Story | A Vibrant Community Hub in Paisley

Integral to Town Regeneration

Located in a prominent position on Paisley High Street, the library is a key part of the town’s regeneration efforts. Nearby attractions include the under-construction Paisley Museum, the Secret Collection, the Arts Centre, and the Paisley Town Hall. The library’s presence encourages local businesses and customers to visit the town for leisure and recreational purposes. It offers a place for study, play, Wi-fi access, community connection and a wide range of activities and programs, making it an integral part of the residents’ daily lives.

Paisley Library reception | Customer Story | A Vibrant Community Hub in Paisley

Empowered by Bibliotheca’s Technology

Bibliotheca’s technology has significantly empowered and supported Renfrewshire’s library customers. The advanced system has made issuing and returning items more accessible, freeing up staff to handle more complex inquiries that add great value to service users. The display functions excite and inform customers about ongoing events, such as reading challenges, book and writing groups, and local crafting sessions, all of which support community health and wellbeing.

Additionally, the smart gate function records visitors’ statistics and alerts staff when customers need extra assistance with technology, ensuring a smooth and supportive library experience.

Paisley Library reading room | Customer Story | A Vibrant Community Hub in Paisley

The integration of Bibliotheca’s selfCheck 500 system aligns perfectly with the library’s vision, providing a modern, integrated experience that enriches the lives of Renfrewshire’s residents. This new library not only stands out as a place of knowledge and play but also as a cornerstone of the community, supporting a brighter future for all its customers.

“Bibliotheca’s technology has empowered and supported Renfrewshire’s customers to engage with digital technology, making the basic functions of issuing and returning items more accessible to everyone”, Stephen Slevin, Library Development Coordinator, remarked.

Bibliotheca and Stephen Slevin worked closely together, and we would like to thank him for his invaluable help and collaboration in producing this fascinating customer story.

Paisley Library interior dalek time machine | Customer Story | A Vibrant Community Hub in Paisley
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