“If you’re looking to expand access to your collection, open+ is an excellent way to do it. I’d recommend you give it a try – our patrons call it VIP service.”

“remoteLockers offer us a chance to let people know what other programs and services we offer, and to slip in a little marketing. Many of our patrons don’t even know about all of the things we do and lend, so the holds pickup is like a gateway to everything else.”

We have elderly people using the selfChecks; we have people with learning disabilities quite comfortable using them. Mums can use them with one hand, and people with disabilities find them easy to use because the screens are the right height – they’re accessibility friendly.”